Replace failed hardware quickly and conveniently with this service option that offers delivery, via overnight airfreight, of a permanent replacement unit for your defective hardware the day after it goes down. Enjoy rapid access to over-the-phone problem solving and technical support to help isolate hardware problems and get you back up and running. Specifically targeted for small, work-team printers, this cost-saving alternative to onsite hardware support is ideal for devices that do not carry critical data and can be readily restored from backup devices. Door-to-door shipping charges for both the returned and replacement products are prepaid by HP. Warranty/Service Plan Time Period: 1 yr; Warranty/Service Plan Type: Hardware Support; Addition/Extension: Addition; Delivery Method: Electronic.

Features

• Next business day exchange care pack.
• Permanent replacement unit via overnight airfreight.
• Rapid access to over-the-phone problem solving and tech support.
• Cost-saving alternative to onsite hardware support.
• All shipping costs prepaid by HP.