Extend the service you've come to depend on and continue to protect your business' technology investment. Expanded hours service plan provides coverage for businesses whose service needs go beyond 9 to 5. Four-hour response time ensures key systems and devices are repaired as quickly as possible, reducing downtime and lost revenue. Expert onsite repairs and convenient remote assistance provide comprehensive support. Established escalation procedures enlist specialized expertise from HP and selected third parties for quick resolution of even the most complex problems. Consistent service coverage across geographically dispersed sites ensures that every location gets the same high-quality service. Warranty/Service Plan Time Period: 1 yr; Warranty/Service Plan Type: Post-Warranty Hardware Support; Addition/Extension: Extension; Delivery Method: Electronic.

Features

• Post-warranty, four-hour response, extended-hour onsite care pack.
• Lengthen coverage with an extended warranty.
• Expanded hours service plan.
• Fast response time for key systems and devices.
• Expert onsite and remote assistance.
• Escalation management.
• Consistent service coverage.
• Covers all required parts and materials.