Standard business hours service plan provides coverage for businesses whose service needs can be addressed from 9 to 5. Four-hour response time ensures key systems and devices are repaired as quickly as possible, reducing downtime and lost revenue. Expert onsite repairs and convenient remote assistance provide comprehensive support. Established escalation procedures enlist specialized expertise from HP and selected third parties for quick resolution of even the most complex problems. Consistent service coverage across geographically dispersed sites ensures that every location gets the same high-quality service. Coverage includes all required parts and materials, eliminating out of pocket repair costs. Warranty/Service Plan Time Period: 3 yr; Warranty/Service Plan Type: Hardware Support; Addition/Extension: Addition; Delivery Method: Electronic.

Features

• Four-hour response, onsite care pack.
• Standard business hours service plan.
• Fast response time for key systems and devices.
• Expert onsite and remote assistance.
• Escalation management.
• Consistent service coverage.
• Covers all required parts and materials.